Manager CBO Revenue Cycle Management (Cash Mgmt)

Employment Type

: Full-Time

Industry

: Miscellaneous



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Manager CBO Operations-System Cash Management assumes responsibility and accountability for managing system-wide hospital Cash posting. This includes overseeing the cash posting process used by both hospital staff and affiliated physician practices. Will assist Fiscal Departments in the cash reconciliation process. Continually working to identify opportunities for workflow improvements. The Manager CBO Operations-System Cash Management collaborates with the System Revenue Cycle team to set departmental goals, measure process effectiveness and productivity, and identify any need for updated policies and procedures.

Principal Duties and Responsibilities
  • Maintains responsibility of the timely and accurate posting of all manual and electronic transactions
  • Provides direction and support to cash management staff by adhering to an established educational plan to ensure quality and productivity standards are met.
  • Gathers and assembles documentation related to cash posting, such as 835 ANSI codes for proper electronic transaction posting.
  • Responsible to maintain electronic system posting logic
  • Has primary responsibility for resolving problems and rectifying inefficiencies related to Cash Management
  • Participates in recruitment efforts for Cash Management staff and serves on hiring committees as needed to aid in identifying highly qualified candidates.
  • Executes excellent customer service and professionalism when interacting with staff, vendor representatives, payers, patients, and families to ensure all are treated with kindness and respect
  • Through leadership and by example, ensures that services are provided in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements
  • Performs additional assignments and maintains current knowledge of the cash management field by independently following industry trends, as well as by completing any required ongoing training and instruction
  • Acts in accordance with our client’s mission and values, while serving as a role model for ethical behavior
  • Ensures departmental staff members adhere to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines
  • Coordinates activities and relationship with integrated Epic system vendors
  • Acts in accordance with our client’s mission and values, while serving as a role model for ethical behavior
  • Ensures departmental staff members adhere to federal and state regulations related to the protection of patient information (e.g., the Health Insurance Portability and Accountability Act (HIPAA) as well as facility-specific guidelines

  • Position Qualifications
    Education
  • A bachelor’s degree in business, healthcare administration, or a related field is preferred

  • Experience
  • Minimum three years of management experience
  • Minimum five years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management is required
  • Knowledge, Skills, Abilities
  • Must be able to pass basic computer skills test and system level training
  • Working knowledge of system reports and the ability to analyze system information to determine the impact of possible changes
  • Demonstrates knowledge of:
  • Hospital and professional billing processes and reimbursement
  • Demonstrate ability to manage accounts for cash posting.
  • Must be able to analyze trends that are seen from different payors and make recommendation
  • Must be able to operate with relative independence in a fast-paced environment
  • Ability to exercise good organizational and time management skills.
  • Attention to detail and transaction accuracy is required. Demonstrated problem-solving and inductive reasoning skills, which manifest themselves in creative solutions for operational inefficiencies
  • Highly developed communication skills, successfully demonstrated in effectively working with a wide variety of people in both individual and team settings
  • Analytical skills necessary to perform calculations, analyze remit codes, transfer account reconciliation, and other mathematical functions. Ability to handle multiple tasks simultaneously.
  • Ability to take initiative by identifying problems, conceptualizing resolutions, and implementing change
  • Demonstrates excellent leadership, conflict-resolution, and customer service skills
  • Exceptional writing and communication skills
  • Strong comfort level with computer systems


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