Repair, Maintenance & Service Technician

Employment Type

: Full-Time


: Miscellaneous



As a Service Technician, you will deliver exceptional customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment.

* Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed
* Consults with the operator to order approved parts if they are not already on the truck
* Installs all parts ordered for the restaurant in a timely and professional manner and in line with company expectations
* Repairs electrical equipment and control circuits, replaces faulty electrical switches and repairs refrigeration equipment
* Complete Preventive Maintenance on HVAC systems (package and split systems) as well as commercial kitchen equipment including refrigerators, ovens, fryers, and, emergency repairs, installations and removals
* Complete in-store training of general manager on proper cleaning and daily maintenance of equipment
* Identify operating challenges that lead to equipment failure in restaurants
* Effectively manages time and resources to control costs, enhance efficiencies, and meet restaurant commitments
* Completes written work orders and inventory checklists
* Maintains a neat and orderly truck, along with accurate part and tool inventory



* High School Diploma or equivalent HVAC, Refrigeration and HVAC certifications
* Valid Driver's License and an acceptable driving record
* Minimum of 3 years technical experience with repairs to commercial HVAC, Refrigeration, Hot Side and Cold Side Kitchen Equipment, or formal training/military service
* Ability to diagnose and repair commercial refrigeration systems including but not limited to light commercial equipment; package and split HVAC systems
* Willingness and ability to perform On-Call and emergency after-hours duties as needed to ensure service coverage
* Successfully pass post offer pre-employment drug screen and criminal background check in order to comply with Act 34
* Detailed oriented and possess the ability to communicate (written and verbal) with owner/operator
* Self-motivated with the proven ability to prioritize and work within our proven model
* EPA Universal Certification
* CFESA Certification
* Certified to work on Marshall Middleby and Lincoln ovens

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